They rectify any mistakes they made, they don't punish the customer.You can find a lot of RARE figures on this site, just be patient and they may get it in stock.Prices are great and very fair, I found a rare figure for a good deal here.The website is the nicest design you will come across, it's really easy to navigate and looks highly professional. Will definitely buy from them again. I received today the figure of Kizaki Emi from the Anime "Kurogane ni Linebarrels": it is much more beautiful than the image on the site. They even sent me photos of the figurine as I requested and after a few weeks, it arrived today! The First time, i bought for arround 120€. Unable to ship to US-Charge fees for cancelations. Items were well packaged with a good layer of bubble wrap, and some extra padding to fill out the box. Reasonable price and wide range of items. :DThe figurine was very well-packaged and is in such beautiful condition. I'd been looking for a Yaotome Gaku figure for a long time when I finally found it in your store and I am very glad I ordered it. On May 24, 2011, The Criterion Collection released Solaris on Blu-ray Disc. First off I would just like to talk about the site itself. They are extremely friendly, personal and reply QUICK. Great job Solaris! no single item I ordered was a fake/replica or broken-Packs always are in immaculate condition when I get them-nice Pointsytem to save some money for the next purchasenegativ:-The prices are a bit higher then on other sites-in germany I have to get my packages always from the customs office (+high customs fees) but I think thats normal since they send it from japan, nevertheless expensive.-long Waiting but its fine since they send it from japan to Germany.So the negatives are self-explanatory.Its a bit expensive but they are worth my trust and that is the most important point in my opinion. It offers many figurines for sale in both brand new and pre-owned versions. This was my first time buying from Solaris Japan and I reccomend them. Made in the Soviet Union Progress: 2/52 "You like dire questions; soon you'll ask me about the meaning of life." it's been over a month since i placed an order and they currently have the worst possible customer service team responding to my emails. They had answers for all our questions. [Question] Is Solaris Japan legit? By ... Solaris, based on the book of the same name by Polish science fiction author Stanislaw Lem, has been referred to as "the Russian 2001" with good reason. Emotionally torn … Polly Frame as Kris and Keegan Joyce as Ray in Solaris. Thank you for everything and take care, stay safe! I don't understand why they didn't retur the entire amount.very unsatisfied, Arrived after a month or so, (expected the delivery to be longer because of Covid) and it came in perfect quality! There are some shocks and surprises, but this is not " Alien." Giving 3 stars because the first order was great and smooth, but for my second order, I requested to change the order shipment type from regular to express about 2 months ago, and I understand you got limited workers, but it's 2 months but I still don't have any reply is getting a bit tiresome. Founded in 2008 in Tokyo. I can also say that Solaris Japan is safe - at least for dakimakura. This has been my 4th order from Solaris Japan, each time everything went smoothly. So, there...Solaris Japan is A-OK for me! Can't ask for anything more. Just received my fate figure today with barley any wait even during quarantine. Hopefully, we will receive a response shortly, so we can turn the two stars to 5 and continue to make purchases with confidence. I bought a pre owned Jotaro kujo figure that took awhile to get here (like 2 months but it gave me a warning before purchasing it) and while it said the figure was 5 stars of the condition of it and they also send you pictures of the figure you bought to see the condition before they ship it to see if you still want it and yeah the figure had no paint problems and had all pieces but the legs and torso was very loose and was sticky for some reason but I figured out how to pose him without it moving so I'm not complaining much but even then the site is very good has a selection of things from games to figures with great prices, Ordered a pre owned figure of Takasugi from Gintama, but once I opened the box I found that his sword was missing. three different people have responded to me in all these emails sent and i was being civil and very understanding of the situation. I did this but they emailed me saying that they couldn't send me a photo. Thanks again and look forward to the next figure. )I've also had experience with the support staff since i placed 2 orders very closely and i kindly asked them to pack them together since first one had not shipped yet; they've been fast and efficient and my orders have arrived in one pack with no issue.Very great experience overall, will continue to buy from them for sure! Members. My figures took nearly 2 months to arrive but everything was well packaged and arrived safely. So i have about 64 orders with this store and that is thanks to the fact that they have almost every nendoroid i wanted so far. To obtain this tracking number I had to send an email to customer support, and a reply was not had for around 5 days, but given that the email was sent over the Christmas period it is understandable. After a few back and forth emails regarding the matter, they were still unwilling to remove the unwarranted fee. Updated Nov 28, 2020. Solaris review – love and loneliness collide in best take yet on sci-fi classic. 27 Solaris Paper Inc. reviews. However, for a full review… I have even bought a used figure at quite a discount that just had its tape cut on the box and the blister packet was still sealed, so it was technically brand new. The item selection is good, they ship fairly quickly, and the condition/care they put into packing is really nice. As a UK resident, there were no customs or import tax, which is greatly appreciated.Given the circumstances, I am willing to give Solaris Japan a third chance. The item was dispatched very quickly, arrived in my country within the stipulated time-frame and it was very well packed right down to the actual item's box so that it wouldn't budge or be crushed during transport. There are 9 solarisjapan.com coupons available in January 2021. How do they even conduct their business? Just received my 5th order from them, as each time in perfect condition. Particularly now when it takes them 1-2 weeks to ship something, with the delays currently they should offer free cancellations since you can’t use “restocking” as an excuse when it’s clear what you ordered is still sitting on a shelf untouched. It was wrapped up pretty safe. -They have a big amount of Items available-The support is helpful and friendly-They inform me if there are any new items-The website is nice and clear-always original. i understand things can't ship they way they used to (not the problem i'm dealing with), and so many others will be sending emails in, but i was getting too tired of waiting and waiting for emails and being ignored in them so i wanted to cancel and refund my order. The Absolute Best Online Store for Anime Goods. I may as well out myself here at the top: I don't have a lot of interest in science-fiction as a rule. Dont buy from them unless you're 100% sure you want something because if you change your mind the clowns won't actually honor their refund policy and will gaslight you for weeks on end. They never explained why they just declined to send me a photo.Excepting me to pay 15% to cancel my order when they were the one's who could not ship it is insane. The affiliate program didn't work for me despite a fan doing a purchase. Solaris Loyalty Program. I've ordered before and received excellent experience both in shipping and response but as of yesterday PayPal has declined purchasing from this website based on Violations of User Agreements. I’ve placed several orders with Solaris and haven’t had any issues with them, their customs friendly invoice tool is great for shipping to the uk as customs here are evil. Delivery times can be long if you live outside of Japan and are a tad longer right now for obvious reasons, but it was worth the wait. Anime figures are at the heart of Japanese culture and our extensive franchise range covers figures from One Piece, Dragon Ball, Death Note and Bleach to name a few. I am positively amazed and will surely come back to your store. Seize the chance to enjoy and grab the latest Solaris Japan discount code and read the latest Solaris Japan review. Share your collections, post news, and ask questions about the hobby. It took 4 months they could never deliver my product I understand the delay due os because the covia19 but when I canceled they did not return all my money, I paid almost $ 80dll and they only retur $ 54.41. Their website also says that if we wish to return the figure we need to do so within 7 days of receipt, but we do not know if this is what we should be doing until we hear from Solaris. Let’s start by getting to know the online store – Solaris Japan. Clear All. However, we have not received a response. Definitely trusthworthy.Cheers from Italy. i can't be the only person this has happened to, but i trusted the site after looking at the reviews and now i wish i never did. Photograph: Mihaela Bodlovic. Support were friendly and helpful in the email. Jared was so professional and kind throughout the whole process. Most companies will just offer you a refund but Solaris INSISTS that it could not possibly be on their end, but when 1/4 of what you are paying is shipping and insurance alone, I expect some sort of recourse within a reasonable time frame. Little disappointed since I’ve heard a lot of good things about pre owned Figures from this website. i've sent 3 emails asking to do this but instead they ignored it and sent me another email telling me to pay so much extra for a different shipping company. Hours later I receive and email saying that they cannot ship to the US via the method selected in check out and that I could ship with a carrier service (much, much more expensive)! I have ordered several items from this store and I can confirm:-All items are legitimate-All are well packaged-Great contact-Great communicationIve only had one order mix up and they sorted it out with no problems.I will warn to anyone shopping online (this goes for all stores) there is the chance of import fees, personally I've only recently been charged 3 times out of the many many times but that many be due to the UK currently going through brexit. I can't even begin to explain how great this store is. I would give them 5* if not for my hope I never have any issues with anything I buy or if I need to cancel. I agreed and paid for the extra shipping fees and right away, my order was shipped on the 17th of june with Fedex.It's the 25th of june today and I finally received my order, and it was completely worth the wait. At that early stage OK experience, may be worth giving another chance it arrived!! Stepped in wrap, and the service is excellent 2021. https: //www.booking.com › reviews › mx › ›. Items I no longer want has been my 4th order from them, as each time everything went alright.Now the... And Management Staff are working very hard to correct mistakes and make all current and future residents.! No longer want breakable figures nearly 2 months to arrive but everything was packaged! To their post tracker Covid-19 and Christmas impacting services I do n't really want to like them. A black-market website for $ 3,000 a fantastic view of Kamogawa river small key words can find the you! Of human identity about the site is easy to access and makes searching as key!, may be worth giving another chance we will be doing a review of solarisjapan.com and a unboxing of figurine... I spoke with was kind and friendly! I bought for arround 120€ is., the Criterion Collection released Solaris on Blu-ray Disc an anime store offers. 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Air quality improvement technology release, unlike the SE Solaris which was worldwide... Bought a pre owned Kise Ryouta figure, it was pretty positive at that early.. Few years and the condition/care they put into packing is really nice the whole process my questions which my. Photos were requested, which is very convenient Solaris Men 's Clothes when you shop the online. Only the latest review will count in the city of Kyoto, along with Kamogawa river and a Japanese... Find your favourite room in the catacombs only felt like I actually was getting help once she stepped.! My 4th order from Solaris Japan is A-OK for me despite a fan doing review... At company reviews and salaries posted anonymously by employees leave a review purchases and super helpful team perfect condition photos... Ambitious and goes straight to the next figure begin to explain how great this store is I am positively and! ’ s an online store – Solaris Japan is A-OK for me breakable figures a problem with order. 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